Cancel subscription
Stop future renewals. Keep access for the period already paid for, unless that payment is refunded. Cancellation does not return money.
Cancel subscriptionBilling & support
Manage your Retone subscription here. No password, Paddle login, or email to support required.
Request a refund
A refund returns money to your original payment method. Every payment, including renewals, has a 14-day refund guarantee. Request a refund of your latest payment here. This also stops renewal; access from the refunded payment ends once approved.
Request a refundManage cancellation & refunds
- Enter the email you used at checkout.
- Open the secure email link and select “Manage my subscription”.
- Choose cancellation or refund below, then confirm your choice.
Already verified? Your options appear below. Opening the email link does not cancel anything or request a refund.
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Request a refund
Confirm your purchase email to see the payment amount, eligibility, and refund button.
Confirm purchase emailNeed your Pro access on this device?
Log in with your purchase email. We send a one-time link. You do not need to pay again.
Log inPayment help & other options
For a payment that needs review, an inaccessible purchase email, or a problem with these options, contact Paddle payment support. A support request is not a completed cancellation or approved refund until confirmed.
Paddle payment helpTo update your payment method or download an invoice, use the Paddle customer portal linked in your receipt.
Closing this site or clearing cookies does not stop renewal. Refund approval and processing are handled by Paddle. See the refund policy for eligibility and your rights.